1. Information We Collect
When you use EbookEasy, purchase an ebook, contact us, or interact with our website, we may collect information that you voluntarily provide.
This may include:
- Your name
- Email address
- Phone number, when provided
- Order and purchase information
- Information you provide when contacting support
- Information required to provide access to purchased digital products
Payment details are processed through our payment service providers. EbookEasy does not intentionally store complete card numbers, CVV numbers or other sensitive payment credentials on its own servers.
2. How We Use Your Information
We use information collected through EbookEasy for legitimate business and customer-service purposes, including:
- Processing and fulfilling orders
- Delivering purchased ebooks
- Providing customer support
- Responding to enquiries
- Processing refunds where applicable
- Maintaining and improving our website
- Preventing fraud, abuse and unauthorized activity
- Complying with applicable legal requirements
3. Payments
Payments made through EbookEasy may be processed by third-party payment service providers such as Razorpay. Payment providers may collect and process payment and transaction information according to their own privacy policies and applicable laws.
EbookEasy does not request or store your complete payment-card credentials through our website.
6. Data Security
We take reasonable measures to protect information provided to us against unauthorized access, misuse, alteration or disclosure.
However, no internet-based service can guarantee absolute security. You should avoid sending sensitive information through ordinary email or unsecured communication channels.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, prevent fraud and comply with applicable legal and regulatory obligations.
8. Your Choices
Depending on applicable law, you may have rights relating to the personal information we hold about you, including requesting access, correction or deletion where applicable.
To make a privacy-related request, contact us at:
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable requirements.
The latest version will always be published on this page, together with the applicable "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how EbookEasy handles your information, please contact: